Returns & Exchanges
Heritage Guitars offers a 30-day return window for all premium apparel and accessories to ensure your complete satisfaction with every purchase. Items must be returned in their original, unworn condition with all heritage tags and packaging intact.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original shipping box and include the printed return authorization slip inside.
Affix Shipping Label
Download and print your pre-paid shipping label from the portal and attach it firmly to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing